the fine print, in plain words
Subprocessors
Last updated · Octopods Software Systems Limited (Republic of Ireland)
The companies that process data for us, what each one does, and where. We review this list at every release that adds one.
1. For the CommerceReply service
We are publishing the list for the service here, with what each company does, the data involved and where it processes it. Until it appears, write to team@commercereply.com and we will send you the current list.
2. For this website
| Company | What it does for us | Data involved | Where |
|---|---|---|---|
| Netlify, Inc. | Hosts this website and receives the forms on it | What you type into a form, and standard request logs | Global edge network; United States |
3. Not subprocessors
Intercom and TikTok Shop are your own platforms. You authorise our access to them, and messages travel between them by design. They are not our vendors, so they are not on this list.
4. When this list changes
We tell merchants before we start using a new subprocessor. To be told by email, write to team@commercereply.com.
Questions about this page? Write to team@commercereply.com.